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common_errors [2018/06/01 14:32]
sgtbatten [Unable to retrieve latest settings null]
common_errors [2018/08/18 03:05] (current)
sgtbatten [Both Save Files were Corrupted]
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     * [[common_errors#​Unable to retrieve latest settings null]]     * [[common_errors#​Unable to retrieve latest settings null]]
     * [[common_errors#​binance_websocket_timeout|BinanceWebSocketAdapterKline - onWebSocketError:​ Timeout on Read]]     * [[common_errors#​binance_websocket_timeout|BinanceWebSocketAdapterKline - onWebSocketError:​ Timeout on Read]]
-    * [[common_errors#​normalstrategyrunner_-_api_problems|StrategyRunner - API Problems?]] 
     * [[common_errors#​please_set_a_gain|Please Set a Gain / SPECIFY A GAIN]]     * [[common_errors#​please_set_a_gain|Please Set a Gain / SPECIFY A GAIN]]
     * [[common_errors#​press_any_key_to_continue|Press any key to continue]]     * [[common_errors#​press_any_key_to_continue|Press any key to continue]]
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   * [[common_errors#​nonce_error-nonce_must_be_greater_than|NONCE ERROR-nonce must be greater than]]   * [[common_errors#​nonce_error-nonce_must_be_greater_than|NONCE ERROR-nonce must be greater than]]
   * [[common_errors#​getting_a_constant_"​configuration_change_detected"​_message_on_log_or_console|constant "​Configuration Change Detected"​ message]]   * [[common_errors#​getting_a_constant_"​configuration_change_detected"​_message_on_log_or_console|constant "​Configuration Change Detected"​ message]]
 +  * [[common_errors#​Incorrect trailing value for GROW. Value should be between 0 and your exit value. Using DEFAULT instead|Incorrect trailing value for GROW]]
  
 ---- ----
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 [[common_errors|TOP]] [[common_errors|TOP]]
----- 
-====NormalStrategyRunner - API Problems?​==== 
- 
-This message appears mostly on Bittrex when there is an interruption in the connection between your bot and the exchange. If you only see this sporadically you can ignore it. If you see it constantly you should restart your bot. 
- 
-If the issue persists you might need to test if your bot works on a different computer or internet connection. 
- 
 ---- ----
  
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 The Save files which contain your sales data and DCA level information can become corrupted if the bot is subjected to a hard reset. This can be due to a computer restart, or shutting the bot down incorrectly. The Save files which contain your sales data and DCA level information can become corrupted if the bot is subjected to a hard reset. This can be due to a computer restart, or shutting the bot down incorrectly.
  
-The terminal/​console message will display on bootup advising you to use a backup or delete ProfitTrailerData.json. The immediate backup file is named ProfitTrailerData.json.backup but this file is likely to be corrupted also. Instead you will have 6 additional backup files in the backup folder. Rename the most recent file to ProfitTrailerData.json and move it to the main Profit Trailer ​folder. Now attempt to restart the bot. Your sales data should be safely preserved.+The terminal/​console message will display on bootup advising you to use a backup or delete ProfitTrailerData.json. The immediate backup file is named ProfitTrailerData.json.backup but this file is likely to be corrupted also. Instead you will have 6 additional backup files in the data/backup folder. Rename the most recent file to ProfitTrailerData.json and move it to the data folder ​overwriting the corrupt one. Now attempt to restart the bot. Your sales data should be safely preserved.
  
 [[common_errors|TOP]] [[common_errors|TOP]]
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 ERROR ProfitTrailerService - completeBalances - nl.komtek.pt.utils.i:​ ERROR: -1021, Timestamp for this request is outside of the recvWindow ERROR ProfitTrailerService - completeBalances - nl.komtek.pt.utils.i:​ ERROR: -1021, Timestamp for this request is outside of the recvWindow
 +</​file>​
  
 +This error can appear for a number of reasons. If your bot is functioning and intermittently displaying this error then something is causing a slower than optimal connection and messages aren't being recieved within the allowed time.
 +
 +  * Check your system resources are not being maxed out by ProfitTrailer or other programs.
 +  * The exchange may be experiencing issues. Are other users also reporting this?
 +  * Your internet connection may be experiencing timeouts, delays or routing issues. It may resolve on its own.
 +
 +If your bot is only displaying this message and not functioning otherwise then it is likely a time sync issue.
  
-</​file>​ 
 Solution: ​Make sure to synchronize the server/​​computer time with internet time by getting the time automatically from an internet time server. Solution: ​Make sure to synchronize the server/​​computer time with internet time by getting the time automatically from an internet time server.
  
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 ---- ----
 +\\
 [[common_errors|TOP]] [[common_errors|TOP]]
 +\\
 +
 +----
 +==== Incorrect trailing value for GROW. Value should be between 0 and your exit value. Using DEFAULT instead ====
 +
 +You ''​sell_value''​ and ''​trailing_profit''​ values are equal which means the formula used to calculate the new ''​trailing_profit''​ when using ''​[[pairs.properties#​DEFAULT_trailing_profit_type]]''​ or ''​[[dca.properties#​DEFAULT_DCA_trailing_profit_type]]''​ will not work. The bot has defaulted to using the DEFAULT ''​trailing_profit''​.
 +
 +\\
 +[[common_errors|TOP]]
 +\\
 +
 ~~DISCUSSION~~ ~~DISCUSSION~~
  • common_errors.1527856361.txt.gz
  • Last modified: 3 months ago
  • by sgtbatten