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common_errors [2018/06/01 14:32]
sgtbatten [Unable to retrieve latest settings null]
common_errors [2018/07/06 09:00] (current)
sgtbatten [Error: -1021, Timestamp for this request is outside of the recvWindow]
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 ERROR ProfitTrailerService - completeBalances - nl.komtek.pt.utils.i:​ ERROR: -1021, Timestamp for this request is outside of the recvWindow ERROR ProfitTrailerService - completeBalances - nl.komtek.pt.utils.i:​ ERROR: -1021, Timestamp for this request is outside of the recvWindow
 +</​file>​
  
 +This error can appear for a number of reasons. If your bot is functioning and intermittently displaying this error then something is causing a slower than optimal connection and messages aren't being recieved within the allowed time.
 +
 +  * Check your system resources are not being maxed out by ProfitTrailer or other programs.
 +  * The exchange may be experiencing issues. Are other users also reporting this?
 +  * Your internet connection may be experiencing timeouts, delays or routing issues. It may resolve on its own.
 +
 +If your bot is only displaying this message and not functioning otherwise then it is likely a time sync issue.
  
-</​file>​ 
 Solution: ​Make sure to synchronize the server/​​computer time with internet time by getting the time automatically from an internet time server. Solution: ​Make sure to synchronize the server/​​computer time with internet time by getting the time automatically from an internet time server.
  
  • common_errors.txt
  • Last modified: 2 weeks ago
  • by sgtbatten