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faq [2019/02/11 05:16]
sgtbatten [How can I set or reset a password?]
faq [2019/04/19 20:39] (current)
armchairguru
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   * Missing Parameter: [[faq#A Parameter is missing from my file]]   * Missing Parameter: [[faq#A Parameter is missing from my file]]
   * Missing Columns: [[faq#Some Columns are missing from my GUI]]   * Missing Columns: [[faq#Some Columns are missing from my GUI]]
 +  * Cancel Pending: [[faq#How do I cancel Pending Orders]]?
   * Expired Orders: [[faq#​why_am_I_getting_these_expired_orders_in_my_logs|Why am I getting these expired orders in my logs?]]   * Expired Orders: [[faq#​why_am_I_getting_these_expired_orders_in_my_logs|Why am I getting these expired orders in my logs?]]
   * WATCHMODE: [[faq#Why are my coins in WATCHMODE?​]]?​   * WATCHMODE: [[faq#Why are my coins in WATCHMODE?​]]?​
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   * Edit Config: [[faq#​editing_configs| How do I edit a configuration?​]]   * Edit Config: [[faq#​editing_configs| How do I edit a configuration?​]]
   * Switch Config: [[faq#​changing_configs|How do I switch between configurations?​]]   * Switch Config: [[faq#​changing_configs|How do I switch between configurations?​]]
-  * Import ​Config: [[faq#importing_a_config|How do I import ​a new configuration?​]]+  * Load Config: [[faq#Loading_a_Config|How do I load a new configuration?​]]
   * New Config: [[faq#​creating_a_new_config|How do i make a new configuration?​]]   * New Config: [[faq#​creating_a_new_config|How do i make a new configuration?​]]
   * Public Config: [[faq#​using_public_configs|How do I update a public configurations?​]]   * Public Config: [[faq#​using_public_configs|How do I update a public configurations?​]]
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   * Second Bot: [[faq#​how_to_set_up_a_second_bot_instance|How do I Set up a Second Bot Instance?]]   * Second Bot: [[faq#​how_to_set_up_a_second_bot_instance|How do I Set up a Second Bot Instance?]]
   * Dust: [[faq#​what_is_dust|What is Dust and how do I avoid it?]]?   * Dust: [[faq#​what_is_dust|What is Dust and how do I avoid it?]]?
-  * Old bot version: [[faq#why_is_my_bot_still_showing_v1_after_i_installed_v2|V1 bot starting instead of V2 with PM2?]]+  * Database Backups: [[faq#Where are the database backups located|Where are the database backups located ​?]]
   * Screenshot: [[faq#How do I take and upload a screenshot]]?​   * Screenshot: [[faq#How do I take and upload a screenshot]]?​
   * Ordersettings:​ [[faq#What / Where is an ordersettings file]]?   * Ordersettings:​ [[faq#What / Where is an ordersettings file]]?
   * Config Limit: [[faq#How many different Configs can I have saved]]?   * Config Limit: [[faq#How many different Configs can I have saved]]?
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 ====Where do I get support?​==== ====Where do I get support?​====
 You can get support in Discord [[https://​discord.gg/​mwBm9qC|Official Discord Support Group]], or by submitting a ticket to [[http://​support.profittrailer.com/​]] You can get support in Discord [[https://​discord.gg/​mwBm9qC|Official Discord Support Group]], or by submitting a ticket to [[http://​support.profittrailer.com/​]]
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   - The code will expire after 24 hours. After this time you will need to generate a new one.   - The code will expire after 24 hours. After this time you will need to generate a new one.
   - Each code can be used only one time.   - Each code can be used only one time.
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 +==== How do I cancel Pending Orders? ====
 +
 +Pending orders can be cancelled using the cancel button in the [[web_interface_guide#​Pending Log]] or manually on the exchange by cancelling the open order.
 +
 +You may find that the pending order is automatically created again. This is because the pending trigger is still true, you will need to adjust your settings or disable the applicable trigger and then cancel the order.
 +
 +== Which Will My Bot Use? ==
 +
 +Pending orders can be configured to cancel automatically in some circumstances. ProfitTrailer has parameters in both the Pairs and DCA configs to cancel pending orders, but which settings apply?
 +
 +The logic that applies to your pending order depends on whether or not the coin is DCA enabled. A coin is considered DCA enabled in any of the following circumstances.
 +
 +  * ''​[[dca.properties#​DEFAULT_DCA_enabled]] = true''​
 +  * ''​[[dca.properties#​DEFAULT_DCA_enabled|XXX_DCA_enabled]] = true''​ where XXX is the coin in question
 +  * ProfitTrailer or the user has purchased more of the same coin (separate from the pending order) and it is currently in the DCA log
 +
 +In all of these cases the DCA settings are applied to the pending orders: i.e ''​[[dca.properties#​DEFAULT_DCA_combined_cancel_pending_trigger]]''​ and ''​[[dca.properties#​DEFAULT_DCA_cancel_pending_trigger]]''​ are used.
 +
 +In all other cases the Pairs settings are used: i.e  ''​[[pairs.properties#​DEFAULT_combined_cancel_pending_trigger]]''​ and ''​[[pairs.properties#​DEFAULT_cancel_pending_trigger]]''​ are used.
 +
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 +
 ====Why am I getting these expired orders in my logs?==== ====Why am I getting these expired orders in my logs?====
 Expired orders are part of trading. If the order book is thin, you will most likely get expired orders as the bot places limit orders when buying and selling. Expired orders are part of trading. If the order book is thin, you will most likely get expired orders as the bot places limit orders when buying and selling.
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 ====Where do I find my License?​==== ====Where do I find my License?​====
 You ProfitTrailer License is emailed to you usually within 1 hour of your payment being confirmed on the block chain. You ProfitTrailer License is emailed to you usually within 1 hour of your payment being confirmed on the block chain.
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 ====How do I enable/​disable the web GUI Config?==== ====How do I enable/​disable the web GUI Config?====
 The Config is enabled in the Web GUI by default however it still required you have a password set in order to use it. **If you don't have the password set, or password is disabled, or you are logged in as guest, config will be disabled.** The Config is enabled in the Web GUI by default however it still required you have a password set in order to use it. **If you don't have the password set, or password is disabled, or you are logged in as guest, config will be disabled.**
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 ====Why is my Possible Buy Log Empty?==== ====Why is my Possible Buy Log Empty?====
  
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 ====How can I set or reset a password?​==== ====How can I set or reset a password?​====
-You will be prompted to set a password when first booting up the bot. The password is stored in the ptdb.mv.db file in the ProfitTrailer/​data folder. If you need to reset your password you will need to create and empty file with the name ''​reset-pw'' ​and place it in the data folder, then restart ​the bot.+You will be prompted to set a password when first booting up the bot. The password is stored in the ptdb.db file in the ProfitTrailer/​data folder.\\ 
 +If you need to reset your password you will need to
 +  - Open notepad++ or equivalent to a new file 
 +  - Save that file as "reset-pw" ​and place in the profittrailer/​data folder 
 +  - For the save as type dropdown below the filename , choose 'All Files'
  
 If you do not wish to have a password at all add the following to your application.properties file. If you do not wish to have a password at all add the following to your application.properties file.
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 ====How can I Reset the Price of a Coin?==== ====How can I Reset the Price of a Coin?====
 You can use the HotConfig to set a bought price. HotConfig is a place to run one-time settings in the window to take certain immediate actions in the bot. Read all about it [[hotconfig|here]]. ​ You can use the HotConfig to set a bought price. HotConfig is a place to run one-time settings in the window to take certain immediate actions in the bot. Read all about it [[hotconfig|here]]. ​
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 ====Why is my TCV Different from my Exchange Balance==== ====Why is my TCV Different from my Exchange Balance====
 TCV is calculated by adding up the balance plus the actual value of the purchases that appear in the Pairs, DCA, and Pending logs. It **excludes** Dust log value, so it may not match your exchange balance exactly. ​ TCV is calculated by adding up the balance plus the actual value of the purchases that appear in the Pairs, DCA, and Pending logs. It **excludes** Dust log value, so it may not match your exchange balance exactly. ​
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 Click the [[web_interface_guide#​Settings Cog]] in the Web GUI to access the settings tab and the Log Out button. Click the [[web_interface_guide#​Settings Cog]] in the Web GUI to access the settings tab and the Log Out button.
- 
  
  
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 ====How do I stop the bot?==== ====How do I stop the bot?====
 There are several methods for stopping the bot safely. There are several methods for stopping the bot safely.
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   ​   ​
  
-3. Stop the bot from the command line/​terminal by typing CTRL-C. ​+3. Stop the bot from the command line/​terminal by typing CTRL-C ​(cmd+c on MAC)
  
 4. In pm2, stop the bot by finding the pm2 process id (''​pm2 list''​)and stopping it with that. For example if your bot is process id 2, the command would be (in the terminal window) ''​pm2 stop 2''​. ​ 4. In pm2, stop the bot by finding the pm2 process id (''​pm2 list''​)and stopping it with that. For example if your bot is process id 2, the command would be (in the terminal window) ''​pm2 stop 2''​. ​
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-== Importing ​a Config ==+== Loading ​a Config ==
  
 Click the {{::​setup_button.png?​nolink&​65|}} button in the [[web_interface_guide#​settings|Settings Menu]] or navigate to http://​localhost:​8081/​setup (adjust port/IP if necessary). Click the {{::​setup_button.png?​nolink&​65|}} button in the [[web_interface_guide#​settings|Settings Menu]] or navigate to http://​localhost:​8081/​setup (adjust port/IP if necessary).
 +
 +<WRAP center round important 60%>​NOTE:​ **Do not use spaces when naming your configurations.**</​WRAP>​
  
   * **Public** - Choose from our database of public configs and copy it to your bot giving it a unique name.   * **Public** - Choose from our database of public configs and copy it to your bot giving it a unique name.
   * **Saved** - Choose from one of your own configs that you have already created in the past.   * **Saved** - Choose from one of your own configs that you have already created in the past.
-  * **Import** - Choose a new unique name and will import the PAIRS.properties,​ DCA.properties and INDICATORS.properties files from your ProfitTrailer initialization folder. If you do not already have an "​initialization"​ folder, you will need to create it in within the main ProfitTrailer directory and then place these 3 properties files into it before proceeding. 
  
 {{::​initial_settings_load.png?​nolink&​300|}} {{::​public_config_selection.png?​nolink&​300|}} {{::​initial_settings_load.png?​nolink&​300|}} {{::​public_config_selection.png?​nolink&​300|}}
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 == Using Public Configs == == Using Public Configs ==
  
-Public configs can be copied from the setup screen. See [[faq#Importing ​a Config]] above.+Public configs can be copied from the setup screen. See [[faq#Loading ​a Config]] above.
  
-You are importing ​a static copy of the config and will not receive any automated updates to it. You can modify it yourself if you desire to make and adjustments. If the config does get updated in the future you can make the changes manaully, or import the newer config and save it as a separate config for your bot. +You are loading ​a static copy of the config and will not receive any automated updates to it. You can modify it yourself if you desire to make and adjustments. If the config does get updated in the future you can make the changes manaully, or import the newer config and save it as a separate config for your bot. 
  
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 You will not have the option to delete the active config. You will not have the option to delete the active config.
- 
- 
- 
- 
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 ====How do I set up ProfitTrailer to trade a Different Market?==== ====How do I set up ProfitTrailer to trade a Different Market?====
  
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 **Note:** not all possible parameters are included in this example. Parameters needing to be adjust for USDT values are marked with *. **Note:** not all possible parameters are included in this example. Parameters needing to be adjust for USDT values are marked with *.
-===PAIRS.properties=== +===PAIRS ​Config=== 
-See the [[pairs.properties|pairs.properties]] wiki page+See the [[pairs.properties|Pairs Config]] wiki page
 <file java> <file java>
  
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 </​file>​ </​file>​
  
-===DCA.properties===+===DCA ​Config===
  
-See the [[dca.properties|DCA.properties]] wiki page+See the [[dca.properties|DCA ​Config]] wiki page
 <​file>​ <​file>​
  
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 ====How do I Change Settings on a Single Coin?==== ====How do I Change Settings on a Single Coin?====
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 A coinpair setting overrides DEFAULT_ settings \\  A coinpair setting overrides DEFAULT_ settings \\ 
  
-Look in [[pairs.properties|pairs.properties]] and [[dca.properties|dca.properties]] to see which settings are able to be used for single coin pairs. It is indicated with this symbol: {{:​csbw.png?​18&​nolink}}+Look in [[pairs.properties|Pairs Config]] and [[dca.properties|DCA Config]] to see which settings are able to be used for single coin pairs. It is indicated with this symbol: {{:​csbw.png?​18&​nolink}}
  
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 ===Example: Turn off trading for a single coin=== ===Example: Turn off trading for a single coin===
-In addition to ''​[[pairs.properties#​DEFAULT_trading_enabled]] = true''​ you would add ''​LTC_trading_enabled = false''​ to pairs.properties.+In addition to ''​[[pairs.properties#​DEFAULT_trading_enabled]] = true''​ you would add ''​LTC_trading_enabled = false''​ to the Pairs Config.
  
 Normal trading will be unchanged but LTC will no longer be trade-able. LTC will appear in the pairs log with a buy strategy of WATCHMODE or if hidden_pairs = ALL it will no longer appear in the GUI. Normal trading will be unchanged but LTC will no longer be trade-able. LTC will appear in the pairs log with a buy strategy of WATCHMODE or if hidden_pairs = ALL it will no longer appear in the GUI.
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 ===Example: I want to panic sell a single coin.=== ​ ===Example: I want to panic sell a single coin.=== ​
-To panic sell TRX, add ''​TRX_panic_sell_enabled = true''​ to your pairs.properties file.+To panic sell TRX, add ''​TRX_panic_sell_enabled = true''​ to the Pairs Config.
  
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 ===Example: I want to change the buy strategies for one coin === ===Example: I want to change the buy strategies for one coin ===
-Lets say you have the following in pairs.properties:+Lets say you have the following in the Pairs Config:
 <file java> <file java>
 DEFAULT_A_buy_strategy = EMAGAIN DEFAULT_A_buy_strategy = EMAGAIN
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 ==== How does trailing profit work? ==== ==== How does trailing profit work? ====
 Your GAIN strategy ''​sell_value''​ is the amount you want as profit. If you don't set ''​trailing_profit'',​ as soon as the price reaches that amount the bot will attempt to sell. Your GAIN strategy ''​sell_value''​ is the amount you want as profit. If you don't set ''​trailing_profit'',​ as soon as the price reaches that amount the bot will attempt to sell.
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 ====How do I turn off the automated Sell Only Mode==== ====How do I turn off the automated Sell Only Mode====
  
-Sell Only Mode (SOM) can be automatically turned on when the [[pairs.properties#​sell_only_mode_settings|triggers in pairs.properties]] are tripped by rising or falling market, or by consecutive buys.+Sell Only Mode (SOM) can be automatically turned on when the [[pairs.properties#​sell_only_mode_settings|triggers in the Pairs Config]] are tripped by rising or falling market, or by consecutive buys.
  
 But what if you want to turn **off** SOM anyway? But what if you want to turn **off** SOM anyway?
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 2). Change the trigger value. For example if the price_rise_trigger has tripped, and the current market has gone up 5%, and your trigger is set for 4%, you would need to change your trigger to more than 5% and also change the recover trigger, price_rise_recover_trigger in this case, to more than 5%.  2). Change the trigger value. For example if the price_rise_trigger has tripped, and the current market has gone up 5%, and your trigger is set for 4%, you would need to change your trigger to more than 5% and also change the recover trigger, price_rise_recover_trigger in this case, to more than 5%. 
  
-3). Save the file. The bot should now recover from SOM. If not, you may need to restart the bot or force SOM off (4) +3). Save the config. The bot should now recover from SOM. If not, you may need to restart the bot or force SOM off (4) 
  
 4). Alternatively,​ If you don't want to permanently change your trigger settings you have these options: 4). Alternatively,​ If you don't want to permanently change your trigger settings you have these options:
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 **WARNING**:​ Using multiple instances of ProfitTrailer on one exchange account is __not__ recommended. The bot is not designed to work alongside another instance. Besides multiple untested side effects and trading conflicts within the bot itself, there is a high likelihood of flooding the exchange with API calls and getting banned from trading, putting your investment in the bot and in your time and effort at risk.  **WARNING**:​ Using multiple instances of ProfitTrailer on one exchange account is __not__ recommended. The bot is not designed to work alongside another instance. Besides multiple untested side effects and trading conflicts within the bot itself, there is a high likelihood of flooding the exchange with API calls and getting banned from trading, putting your investment in the bot and in your time and effort at risk. 
  
-This guide assumes that you are using a second instance on 1) a new account on the same exchange (to trade USDT or ETH for example), or 2) to create a new instance on a different exchange using a different exchange ​licence+This guide assumes that you are using a second instance on 1) a new account on the same exchange (to trade USDT or ETH for example), or 2) to create a new instance on a different exchange using a different exchange ​license (or multi-exchange license)
  
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   * Change the ''​[[application.properties#​server.port]]''​ to another unique, unused port. The default is 8081. For example, make the next bot use 8082, and the next one 8083, etc. If you get an error that the port is in use, change it.    * Change the ''​[[application.properties#​server.port]]''​ to another unique, unused port. The default is 8081. For example, make the next bot use 8082, and the next one 8083, etc. If you get an error that the port is in use, change it. 
   * If you are changing to a new exchange (BITTREX, POLONIEX, or BINANCE), then enter the new exchange in ''​[[application.properties#​trading.exchange]]''​.   * If you are changing to a new exchange (BITTREX, POLONIEX, or BINANCE), then enter the new exchange in ''​[[application.properties#​trading.exchange]]''​.
-  * Enter two new sets of API keys and secrets. ​  +  * Enter two new sets of API keys and secrets. 
-  * If you have not yet registered a new ''​[[application.properties#​default_api_key]]''​ you will need to talk to PT Assistant on discord and register it. Go here to see that process: [[pt_assistant#​registering_api_keys|API Key Guide]]. ​+    * (**NOTE:** This step is not required for [[application.properties#​servertest_mode|Test Mode]] bots.) 
 +  * If you have not yet registered a new ''​[[application.properties#​default_api_key]]''​ you will need to talk to PT Assistant on discord and register it. Go here to see that process: [[pt_assistant#​registering_api_keys|API Key Guide]]. 
 +    * (**NOTE:** This step is not required for [[application.properties#​servertest_mode|Test Mode]] bots.) 
 +  * If you are running the bot in test mode, change the [[application.properties#​servertest_mode|test mode]] setting in [[application.properties|application properties]] to true. 
 +    * ''​server.test_mode = true''​
  
 4. Any other config changes are optional. ​ You can setup new notifications bots etc now if desired. 4. Any other config changes are optional. ​ You can setup new notifications bots etc now if desired.
  
-5. When running the new bot for the first time Ensure you choose a new UNIQUE name for the config. You should be prompted to choose/load a config when it first boots up. See[[faq#​how_do_i_save_and_load_different_configurations|Save/​Load different Config]]. Make changes to the [[pairs.properties]],​ [[dca.properties]] and [[indicators.properties]] ​files in the GUI after the bot is running. ​+5. When running the new bot for the first time Ensure you choose a new UNIQUE name for the config. You should be prompted to choose/load a config when it first boots up. See[[faq#​how_do_i_save_and_load_different_configurations|Save/​Load different Config]]. Make changes to the [[pairs.properties|pairs config]], [[dca.properties|DCA config]] and [[indicators.properties|indicators config]] in the GUI after the bot is running. ​
  
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 ====Why don't we allow people to sell PT Settings?​==== ====Why don't we allow people to sell PT Settings?​====
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 Some tips for avoiding dust: Some tips for avoiding dust:
-  * **As of late April 2018, Binance has a way to consolidate dust. Just go to your Funds > Balances page and look for the button up top.**+  * **Binance has a way to consolidate dust. Just go to your Funds > Balances page and look for the button up top.**
   * Keep your initial trade amount a few percent higher than the minimums allowed by the exchange. e.g if minimum is 0.001 use 0.0011 or higher.   * Keep your initial trade amount a few percent higher than the minimums allowed by the exchange. e.g if minimum is 0.001 use 0.0011 or higher.
   * On Binance the fees are taken out of the coin you purchase which can leave you with partial coins that can't be sold. Binance has their own coin called BNB which can be used for fees instead and also halves your fee. On Binance, dust is unavoidable unless you buy and hold some BNB coins. Just 1 or two is plenty to start with and you can top it up as it gets low. Ensure you disable trading for BNB otherwise the bot will try to sell it.   * On Binance the fees are taken out of the coin you purchase which can leave you with partial coins that can't be sold. Binance has their own coin called BNB which can be used for fees instead and also halves your fee. On Binance, dust is unavoidable unless you buy and hold some BNB coins. Just 1 or two is plenty to start with and you can top it up as it gets low. Ensure you disable trading for BNB otherwise the bot will try to sell it.
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-====Why is my bot still showing V1 after I installed V2?====+----
  
-If you are on Linux/RasPi and using PM2 to start the bot, you may need to update it to point to the new V2 directory. The easiest way to do this is to just delete the PM2 entry for the first bot with ''​pm2 delete 0''​ (used id/name as necessary in place of 0) and then go to the V2 directory and send it to PM2 like normal: ''​pm2 start pm2-ProfitTrailer.json''​+====Where ​are the database backups located ?==== 
 + 
 +Backups are stored in the /data/​backups folder, inside ​the ProfitTrailer ​Main Folder.
  
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 ==== How do I take and upload a screenshot? ==== ==== How do I take and upload a screenshot? ====
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 ~~DISCUSSION~~ ~~DISCUSSION~~
  • faq.1549862176.txt.gz
  • Last modified: 2 months ago
  • by sgtbatten